.page-contact {
  background: var(--c-bg);
  color: var(--c-ink);
  font-family: var(--font-sans);
}

.page-contact .breadcrumb {
  padding-top: 32px;
}

.page-contact .section-title {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(24px, 3.4vw, 40px);
  line-height: 1.24;
  letter-spacing: -0.005em;
  margin: 10px 0 0;
}

.page-contact .figure-frame__media {
  aspect-ratio: auto;
  overflow: hidden;
}

.page-contact .figure-frame__media img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
}

/* ---------- 首屏 ---------- */

.page-contact .ct-hero {
  padding-top: 28px;
  background-image: linear-gradient(118deg, rgba(122, 18, 32, 0.09) 0%, rgba(122, 18, 32, 0) 46%);
}

.page-contact .ct-hero__grid {
  align-items: start;
  row-gap: 32px;
}

.page-contact .ct-hero__mark {
  display: inline-block;
  background: var(--c-red);
  color: var(--c-paper);
  font-size: 12px;
  letter-spacing: 0.14em;
  padding: 8px 18px 8px 14px;
  clip-path: polygon(0 0, 100% 0, calc(100% - 12px) 100%, 0 100%);
}

.page-contact .ct-hero__main h1 {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(32px, 6vw, 60px);
  line-height: 1.14;
  letter-spacing: -0.015em;
  margin: 20px 0 0;
  max-width: 15em;
}

.page-contact .ct-hero__lede {
  margin: 18px 0 0;
  font-size: 17px;
  line-height: 1.78;
  max-width: 34em;
}

.page-contact .ct-switch {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 28px;
  padding: 6px;
  background: var(--c-paper);
  border: 1px solid var(--c-line);
  width: fit-content;
  max-width: 100%;
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--cut-sm)), calc(100% - var(--cut-sm)) 100%, 0 100%);
}

.page-contact .ct-switch__btn {
  display: inline-block;
  font-size: 14px;
  font-weight: 600;
  letter-spacing: 0.02em;
  padding: 9px 18px;
  color: var(--c-ink);
  text-decoration: none;
  background: transparent;
  border: 1px solid transparent;
  clip-path: polygon(8px 0, 100% 0, 100% calc(100% - 8px), calc(100% - 8px) 100%, 0 100%, 0 8px);
  transition: background var(--dur) var(--ease), color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-contact .ct-switch__btn:hover {
  background: rgba(226, 112, 58, 0.14);
  color: var(--c-red);
}

.page-contact .ct-switch__btn.is-on {
  background: var(--c-orange);
  color: #fff;
}

.page-contact .ct-switch__btn.is-on:hover {
  background: var(--c-orange);
  color: #fff;
}

.page-contact .ct-switch__btn:focus-visible {
  outline: 2px solid var(--c-red);
  outline-offset: 2px;
}

.page-contact .ct-hero__facts {
  list-style: none;
  margin: 30px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--c-line);
  border: 1px solid var(--c-line);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--cut-sm)), calc(100% - var(--cut-sm)) 100%, 0 100%);
}

.page-contact .ct-hero__facts li {
  background: var(--c-paper);
  padding: 14px 16px;
  font-size: 13.5px;
  line-height: 1.6;
  color: var(--c-mid);
}

.page-contact .ct-hero__facts strong {
  display: block;
  font-size: 15px;
  font-weight: 600;
  color: var(--c-ink);
  margin-bottom: 3px;
}

/* ---------- 渠道信息窄栏 ---------- */

.page-contact .ct-channels {
  background: var(--c-paper);
  border: 1px solid var(--c-line);
  border-left: 3px solid var(--c-gold);
  padding: 22px 20px;
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--cut-sm)), calc(100% - var(--cut-sm)) 100%, 0 100%);
}

.page-contact .ct-channels__title {
  margin: 0 0 14px;
  font-size: 13px;
  font-weight: 600;
  letter-spacing: 0.1em;
  color: var(--c-red);
}

.page-contact .ct-channels__list {
  margin: 0;
}

.page-contact .ct-channels__row {
  padding: 14px 0;
  border-top: 1px solid var(--c-line);
}

.page-contact .ct-channels__row:first-child {
  border-top: 0;
  padding-top: 0;
}

.page-contact .ct-channels__row dt {
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--c-mid);
  margin-bottom: 6px;
}

.page-contact .ct-channels__row dd {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.62;
  color: var(--c-ink);
  overflow-wrap: anywhere;
}

.page-contact .ct-channels__hint {
  display: block;
  margin-top: 7px;
  font-size: 12.5px;
  line-height: 1.6;
  color: var(--c-mid);
}

/* ---------- 两条通道 ---------- */

.page-contact .ct-paths__grid {
  row-gap: 22px;
  margin-top: 4px;
}

.page-contact .ct-path {
  background: var(--c-paper);
  border: 1px solid var(--c-line);
  padding: 24px 22px 22px;
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--cut-lg)), calc(100% - var(--cut-lg)) 100%, 0 100%);
}

.page-contact .ct-path::before {
  content: "";
  display: block;
  width: 38px;
  height: 3px;
  margin-bottom: 16px;
  background: var(--c-gold);
}

.page-contact .ct-path--content::before {
  background: var(--c-red);
}

.page-contact .ct-path__no {
  margin: 0;
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--c-mid);
}

.page-contact .ct-path h3 {
  margin: 10px 0 12px;
  font-size: 19px;
  font-weight: 600;
  line-height: 1.4;
}

.page-contact .ct-path p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--c-mid);
}

.page-contact .ct-path__list {
  list-style: none;
  margin: 16px 0 0;
  padding: 0;
}

.page-contact .ct-path__list li {
  position: relative;
  padding-left: 17px;
  margin-top: 9px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--c-ink);
}

.page-contact .ct-path__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.62em;
  width: 6px;
  height: 6px;
  background: var(--c-line);
  transform: rotate(45deg);
}

.page-contact .ct-path__act {
  margin-top: 20px;
  font-size: 14px;
}

.page-contact .ct-paths__fig {
  margin: 40px 0 0;
}

/* ---------- 处理流程时间线 ---------- */

.page-contact .ct-line {
  list-style: none;
  margin: 36px 0 0;
  padding: 0;
}

.page-contact .ct-line__item {
  position: relative;
  padding: 0 0 30px 30px;
  border-left: 1px solid var(--c-line);
}

.page-contact .ct-line__item:last-child {
  border-left-color: transparent;
  padding-bottom: 0;
}

.page-contact .ct-line__item::before {
  content: "";
  position: absolute;
  left: -6px;
  top: 5px;
  width: 11px;
  height: 11px;
  background: var(--c-paper);
  border: 2px solid var(--c-gold);
  transform: rotate(45deg);
}

.page-contact .ct-line__no {
  display: block;
  font-size: 12px;
  letter-spacing: 0.16em;
  color: var(--c-red);
}

.page-contact .ct-line__item h3 {
  margin: 7px 0 6px;
  font-size: 17px;
  font-weight: 600;
}

.page-contact .ct-line__item p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--c-mid);
  max-width: 34em;
}

.page-contact .ct-flow__fig {
  margin: 40px 0 0;
}

/* ---------- 提交要点 ---------- */

.page-contact .ct-submit__grid {
  row-gap: 28px;
}

.page-contact .ct-submit__intro .note {
  margin-top: 22px;
}

.page-contact .ct-submit__intro .note a {
  color: var(--c-red);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-contact .ct-fields {
  margin: 0;
}

.page-contact .ct-fields__row {
  display: grid;
  grid-template-columns: 1fr;
  gap: 7px;
  padding: 18px 0;
  border-top: 1px solid var(--c-line);
}

.page-contact .ct-fields__row:first-child {
  border-top: 0;
  padding-top: 0;
}

.page-contact .ct-fields__row dt {
  font-size: 12.5px;
  letter-spacing: 0.1em;
  color: var(--c-red);
}

.page-contact .ct-fields__row dd {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--c-ink);
}

/* ---------- 补发与纠错 ---------- */

.page-contact .ct-resend__grid {
  row-gap: 20px;
  margin-top: 4px;
}

.page-contact .ct-resend__card {
  background: var(--c-paper);
  border: 1px solid var(--c-line);
  padding: 24px 22px;
}

.page-contact .ct-resend__tag {
  margin: 0;
  font-size: 12px;
  letter-spacing: 0.16em;
  color: var(--c-gold);
}

.page-contact .ct-resend__card h3 {
  margin: 10px 0 12px;
  font-size: 18px;
  font-weight: 600;
  line-height: 1.42;
}

.page-contact .ct-resend__card p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--c-mid);
}

.page-contact .ct-resend__act {
  margin-top: 20px;
}

/* ---------- 收尾 ---------- */

.page-contact .ct-end__grid {
  row-gap: 26px;
  align-items: start;
}

.page-contact .ct-end__main p {
  margin: 18px 0 0;
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--c-mid);
  max-width: 36em;
}

.page-contact .ct-end__act {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 22px !important;
}

.page-contact .ct-end__panel {
  padding: 24px 22px;
}

.page-contact .ct-end__panel-key {
  margin: 0 0 12px;
  font-size: 12px;
  letter-spacing: 0.16em;
  color: var(--c-gold);
}

.page-contact .ct-end__panel p {
  margin: 0;
  font-size: 14px;
  line-height: 1.78;
  color: var(--c-bg);
}

/* ---------- 响应式 ---------- */

@media (min-width: 768px) {
  .page-contact .ct-hero__facts {
    grid-template-columns: repeat(3, 1fr);
  }

  .page-contact .ct-fields__row {
    grid-template-columns: 168px 1fr;
    gap: 4px 20px;
    align-items: baseline;
  }
}

@media (min-width: 900px) {
  .page-contact .ct-line {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 0 22px;
  }

  .page-contact .ct-line__item {
    border-left: 0;
    border-top: 1px solid var(--c-line);
    padding: 26px 0 0;
  }

  .page-contact .ct-line__item::before {
    left: 0;
    top: -6px;
  }

  .page-contact .ct-line__item:last-child {
    border-top-color: var(--c-line);
    padding-bottom: 0;
  }
}

@media (min-width: 1024px) {
  .page-contact .ct-hero {
    padding-top: 44px;
  }

  .page-contact .ct-channels {
    order: -1;
    padding: 26px 24px;
  }

  .page-contact .ct-hero__grid {
    column-gap: var(--gap);
  }

  .page-contact .ct-hero__main {
    padding-right: 12px;
  }
}